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Privacy Policy Last updated:

How ClayCourse handles personal data, cookies, and your rights

This Privacy Policy explains what we collect, why we collect it, how long we keep it, and how you can exercise your privacy rights. For quick definitions, open the glossary.

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At a glance

Data we collect
Contact details, account-like preferences, and limited technical logs.
Why we use it
To deliver learning services, respond to inquiries, and improve reliability.
Your choices
Control cookies, request access/deletion, and opt out of non-essential tracking.
Need to contact us about privacy?
Use the contact form to reach the privacy inbox.

1. Controller & scope

Who we are, what this policy covers, and where it applies.

ClayCourse (“we”, “us”) provides pottery and clay craft education services through our website and related communications. This Privacy Policy applies to personal data we process when you visit our website, contact us, or sign up for updates.

This policy does not cover third-party websites you may access via external links. We do not publish external links on this page; if such links appear elsewhere, review those third parties’ policies directly.

2. Data we collect

What information you provide and what we collect automatically.

Information you provide: name, email, phone number (if provided), message content, and any preferences you share (e.g., class interests).

Information collected automatically: approximate device and browser metadata, page interactions, referring page, and diagnostic logs that help keep the site secure and reliable.

Sensitive data: we do not ask for sensitive categories of personal data. Please do not include sensitive information in free-text messages.

3. Purposes & legal bases

Why we process data and which basis typically applies.

Responding to inquiries
We use your contact details and message to respond, schedule, or provide requested information. Basis: legitimate interests or steps prior to a contract.
Service communications
If you request class information, we may send operational updates. Basis: contract or legitimate interests.
Analytics (optional)
We may process aggregated usage data to improve content and performance. Basis: consent where required.

4. Cookies & similar technologies

How cookies work here and how to control them.

Cookies are small text files stored on your device. We use: essential cookies to remember your cookie choices and keep basic features working, and optional cookies for analytics or marketing (only if you allow them).

Cookie preferences
You can manage consent at any time.

You can also control cookies through your browser settings. Disabling essential cookies may impact key site functions.

5. Sharing & processors

When we share data and with whom.

We do not sell your personal data. We may share data with service providers (processors) who help operate and secure the site (e.g., hosting, email delivery) under appropriate confidentiality and security obligations.

We may disclose information if required by law, or to protect our rights, safety, and the integrity of our services.

6. Retention

How long we keep data and what drives retention periods.

We retain personal data only as long as necessary for the purposes described in this policy, including responding to requests, maintaining security logs, and meeting legal obligations.

Typical examples:

  • Inquiry messages: generally up to 12 months unless ongoing follow-up is needed.
  • Security logs: typically 30–180 days depending on operational needs.
  • Cookie choices: stored up to 6 months unless you reset them.

7. Security

Measures we take to protect data.

We use administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, loss, misuse, or alteration.

No website can guarantee absolute security. Please use unique passwords and avoid sending sensitive information via standard contact forms.

8. Your rights

Access, deletion, correction, objection, and more.

Depending on your location, you may have the right to request access, correction, deletion, portability, or restriction of processing, and to object to certain processing.

Request a privacy action
Use the contact form and select a request type. We may need to verify your identity before responding.

If you previously gave consent, you may withdraw it at any time (this does not affect the lawfulness of processing before withdrawal).

9. International transfers

If data moves across borders.

If we transfer personal data internationally, we take steps to ensure appropriate safeguards (such as contractual protections) are in place, in line with applicable laws.

10. Children

How we handle data related to children.

Our services are intended for a general audience and are not directed to children under 13. If you believe a child has provided personal data, contact us so we can take appropriate action.

11. Changes to this policy

What happens when we update this page.

We may update this Privacy Policy from time to time. We will revise the “Last updated” date at the top of the page and may provide additional notice for material changes.

12. Contact

Reach our privacy inbox and submit requests.

For privacy questions or requests, contact us using the form. We aim to respond within a reasonable timeframe, typically within 30 days.

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Quick glossary
Plain-language definitions used in this policy.
Tip: click “Define” buttons across the page to jump to a definition here.
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